For Warranties on motors please click on the link below that applies to your motor.

For Warranties on blinds please read the Banksia Blinds & Curtains Warranty Information below:

Banksia Blinds & Curtains Warranty Information

Last Amended: March 29, 2023

Warranty Information

This warranty applies to products manufactured or supplied by Banksia Blinds and is given to original purchaser only.

What the Warranty Covers

This warranty covers the repair or replacement of any defective material or component. Banksia Blinds provides a manufacturer’s warranty that your Blinds will be free from defects in material and workmanship for a maximum period as stipulated in the table below, from the date of installation. Our products come with a warranty that cannot be excluded under the Australian Consumer Law. You are also entitled to have the product repaired or replaced if the product is found defective.

Aluminium Venetians – 2 years

Rollers Blinds – 5 years

Motorised Roller Blinds – as specified in the motor suppliers warranty

Roman Blinds – 12 months

Timber Venetians – 5 years

Vertical Drapes – 12 months

Minor failures to comply with a consumer guarantee can normally be fixed or resolved in a reasonable amount of time.

For information on Australian Consumer Laws, please visit Australian Consumer Law website at www.consumerlaw.gov.au

This warranty is valid when payment for products have been paid in full and proof of purchase is provided to Banksia Blinds.

Exclusions:

• Any conditions caused by wear and tear, misuse, water damage, abuse or accident

• The cost of hiring equipment (e.g. Scaffold, cherry picker, scissor lift, etc.) or electrical works necessary for repairs

• Products that are requested outside recommended sizes

• Alterations and repairs to the product, not carried out by person other than an approved representative of Banksia Blinds.

• Exposure to the elements (sun damage, wind or rain), discolouration over time

• Exposure to chemicals, and any type of corrosive element such as, cleaning products, insects, marine environments and salt air

• Any damage resulting from exposure to high moisture and high humidity environments (resulting in mould, mildew or fungal growths) e.g. kitchens, bathrooms

• Condensation damage such as exposure to high humidity (resulting in mould & mildew or ‘warping’)

• warranty void if damages are caused by misuse, acts of god or vandalism

This warranty is not transferrable, and only the original purchaser of the products can make a claim under this warranty.

Banksia Blinds

1/1 Bee Court

Burleigh Waters

Qld 4220

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